Logan-Rogersville R-VIII

Technology Issue Procedure:

Submit a Technology Support Request HERE. (Sign-in is required)

When entering a support request, please include as many details as possible such as a description of the issue, your building/room location, and a good time to visit your room if necessary. We want to be conscious and respectful of your class time and provide the support you need without being disruptive. You will receive an automated reply email from our system with a ticket number letting you know that your request has been submitted. The automated reply will come from "LR Helpdesk" to your email inbox.

NOTE: Please keep in mind that when we update your requests with information or have additional questions about your request, we will correspond through the system resulting in additional emails from the system. These emails are often overlooked but many times they include pertinent information and/or questions related to the support request. You can respond directly to the emails. 

Once a request is complete, you will receive a final email message that says "Resolved" with details of the resolution. 

Summer Time issues: 417-753-3486

Any unresolved grievances should be presented to the Director of Technology in writing. If the grievance is not settled, then further action should be taken with the Assistant Superintendant.